Website Maintenance Services

WordPress Website Maintenance Services

WordPress Updates

WordPress is an ever-evolving platform that keeps up with the latest technologies and trends. With our maintenance plans. We ensure that your website stays up-to-date with the newest versions of themes and plugins.

Website Backup

Websites can get infected with malware, attacked by the likes of ransomware – you name it. We ensure all website backups are created so we can restore your site to its pre-attack state quickly and efficiently.

Website Security

We take security seriously. That is why we invested in the right firewalls like Virusdie and Patchstack to make sure your website is safe. Our team is fully prepared and equipped to address it promptly and effectively.

Speed Optimization

We will perform WordPress Speed Optimization on your website to make your site blazing fast. It could include implementing GZIP Compression, Minification or Concatenation, Browser Caching, and Database Optimization.

Repairs and Fixes

We diligently monitor your website for errors, bugs, broken links, and ensure website uptime. Our monitoring process occurs every 5 minutes, allowing us to promptly identify and remove any non-working pages from your website.

Premium Plugins

Access To our Premium Plugins Package. We have a lot of premium plugin and themes licenses for our care plan. If you need something, let us know and we’ll find it. Otherwise, we’d be happy to recommend the best plugin for your needs.

Frequently asked questions about Website Maintenance Services

• What if my website was not built by W For Web? Can you still help me with a Maintenance Plan?

  Yes. My Maintenance Plan are able to work with any WordPress website that passes our evaluation test. I need to make sure that you are set up with a reliable hosting company and I need to understand a little about how it has been built. Once I have performed my evaluation, I will advise on any issues I see and possibly make suggestions. If all is okay I will set up the Maintenance Plan. My fee for performing an evaluation is set at ₹ 2000.

• Am I locked into a contract with W For Web?

  No, not at all. There is no contract, and if you decide to cancel your subscription, you can do so at any time.

• Do I really need a care plan for my WordPress website?

  If your website is built on the WordPress platform, then the answer is yes.
  It really isn’t WordPress’s fault. The platform grew incredibly fast and there are, currently, more than 55,000 WordPress add-ons (aka plugins). Currently, WordPress powers over 40% of the web.
  Additionally, all websites require some routine maintenance. Just like cars, you must change the oil, rotate the tires, and put in required repairs if you want to reliably get from point A to B. That’s what our care plans provide.
  My WordPress Maintenance Plan includes:
  Weekly plugin updates
  24/7 uptime monitoring
  Security scans
  Performance scans
  Daily backups

• Do you manage WooCommerce websites?

  Yes! I provide care plans specifically for the ongoing support of any eCommerce site built on WordPress. Websites with advanced functionality like this require Premium Plan.

• What happens if my website gets hacked?

  I take a lot of precautions to make sure your site is safe and secure, but in the event that someone does hack your website, I will restore your website from latest backups.

• If my site has malware before I migrate to W For Web, is malware removal included?

  If your website has malware before migrating your hosting to W For Web, it’s removal is not covered under your agreement.

• What is not included in content edits?

  Editing custom code
  Customizing/modifying your site’s PHP code (plugins, theme and/or functionalities).
  Customizing/modifying your site’s JavaScript code (plugins, theme and/or functionalities).
  Building a new website or subdomain
  Create Content or Copywriting
  PSD to WordPress

  EXAMPLE 1
  Included: You want us to change out the logo with one that you provide.
  Not included: You want us to edit your logo image.

  EXAMPLE 2
  Included: You want us to add a new product to your WooCommerce store (for which you’ve provided all needed content).
  Not included: You want us to create a custom checkout process for your WooCommerce store.

  EXAMPLE 3
  Included: You want us to install and set up a plugin to use its built-in functionality.
  Not included: You want us to create new functionality that doesn’t exist in a plugin. (This would require custom development which may be available at an hourly development rate.)

  EXAMPLE 4
  Included: You want us to take the text that you emailed to us and use it to replace the current content on your About page.
  Not included: You want us to write content for or design your About page.

• What happens if a plugin or theme update breaks my site?

  The simple answer is that I fix it. I backup before I update plugins, themes, or WordPress versions, but sometimes the results of an update are unexpected and things break. In those rare scenarios, I quickly restore the website and contact the plugin or theme author so they can work on patching the issue.

• What are the usual response & completion times?

  Response & completion times can vary depending on the plan, time, and day your support ticket is submitted.
  If your website is down for any reason I will try to fix the problem as soon as possible.